FAQ

Frequently Asked Questions 1. How do I book a service? Browse available categories, select a service, choose your preferred date and time, and complete the payment. You will receive a confirmation once the booking is accepted. 2. How are service providers verified? All providers undergo a verification process including identity verification and background checks before they can offer services on our platform. 3. Can I cancel or reschedule a booking? Yes, you can cancel or reschedule through your dashboard. Please refer to our Refund & Cancellation Policy for details. 4. What payment methods are accepted? We accept payments via Razorpay including credit/debit cards, UPI, net banking, and popular wallets. 5. Is my data safe? Yes, we use industry-standard encryption and security practices. See our Privacy Policy for details. 6. How do I contact support? You can reach us at proluxsmart@gmail.com or through the Contact Us page.